Videri terms of use

1. Accepting the Website Terms of Use

These Terms are between you and Videri (“Videri”, “us”, “we”, “our”) concerning all information, tools, and services available on or through this site, located at www.videri.com, and all associated sites linked to www.videri.com by Videri, its subsidiaries and affiliates, to you, the user (“you”, “your”). Please read these Terms of Use (“Terms of Use”, “Terms”) carefully before accessing or using our website.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE. By visiting the site, accessing or using information, tools and services available on this site (collectively, the “Service”) you agree to be bound by these Terms, Privacy Policy and Cookie Policy. These Terms of Use give you specific legal rights, and you may also have other legal rights in addition, which vary from country to country. Videri reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Any changes to these Terms of Use will be effective immediately upon the posting of the revised Terms of Use on our Site. Your continued use of or access to any part of the Service following the posting of any changes constitutes acceptance of those changes. As long as you comply with these Terms of Use, Videri grants you a personal, non- exclusive, non-transferable, limited privilege to enter and use the Site.

2. Your Privacy

Please review Videri’s Privacy Policy, which explains how we collect and use certain information that you submit to Videri. Videri’s Privacy Policy applies to use of this site, and its terms are made a part of these Terms of Use by this reference. To view Videri’s Privacy Policy, click here. Additionally, by using the site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

3. Your Use of Our Website

The information and content on the Services including, but not limited to logos, graphics, video, images, product information, designs, copy, and other third party content, and the trademarks, logos, domain names, trade names, service marks and trade identities; any and all copyrightable material (including source and object code); and all other materials related to the Web Sites, including, without limitation, the “look and feel” of the Web Sites (collectively,  “Videri Content”), are protected by applicable U.S. copyright laws, international conventions,  other applicable copyright laws, U.S. trademark laws, and other proprietary (including, but not limited to, intellectual property) rights and are owned or controlled by Videri, its subsidiaries,  affiliates or its licensors. All Videri Content contained on the Site is owned, controlled or licensed by or to Videri, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Except as specifically provided herein, you have no other rights in the Service or any Videri  Content and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance, or in any way exploit any of the Service or Videri Content in any manner, without the prior express written permission of Videri. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner Videri’s names,  logos, product and service names, trademarks or services marks, or those of Videri’s licensors. You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device,  program, algorithm or methodology, or any similar or equivalent manual process, to access,  acquire, copy or monitor any portion of the site or any content, or in any way reproduce or circumvent the navigational structure or presentation of the site or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the site. Videri reserves the right to bar any such activity. You may not attempt to gain unauthorized access to any portion or feature of the site, or any other systems or networks connected to the site or to any Videri server, or to any of the Services offered on or through the site, by hacking, password “mining” or any other illegitimate means. You may not probe, scan or test the vulnerability of the site or any network connected to the site, nor breach the security or authentication measures on the site or any network connected to the site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the site, or any other customer of Videri, including any Videri account not owned by you, to its source, or exploit the site or any Service or information made available or offered by or through the site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the site.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the site or Videri’s systems or networks, or any systems or networks connected to the site or to Videri.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the site or any transaction being conducted on the site, or with any other person’s use of the site. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Videri on or through the site or any service offered on or through the site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity. You may not use the site or any Videri Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Videri or others.

Videri’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this site should be construed to alter such agreements.

Videri may make changes to any products or services offered on the site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the site with respect to products and services may be out of date, and Videri makes no commitment to update the materials on the site with respect to such products and services.

Certain features or services offered on or through the site may require you to open an account (including setting up an account ID and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Videri immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Videri or any other user of or visitor to the site due to someone else using your ID, password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s ID, password or account at any time without the express permission and consent of the holder of that ID, password or account. Videri cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

4. Your Use of Third-Party Services

The Service may be linked to other websites or services that are not controlled or maintained by Videri (collectively, “Third-Party Sites”). Certain areas of the Service may allow you to interact with such Third-Party Sites and, in certain situations, you may be transferred to a Third-Party Site through a link but it may appear that you are still using a part of the Service. You acknowledge and agree that the Third-Party Sites may have different privacy policies and terms and conditions than Videri, and you further acknowledge and agree that your use of such Third-Party Sites is governed by the respective Third-Party Site’s privacy policy and terms. Videri may provide links to Third-Party Sites to you as a convenience, and we do not verify, make any representations or take responsibility for such Third-Party Sites, including, without limitation, the truthfulness, accuracy, quality or completeness of the content, services, links displayed and/or any other activities conducted on or through such Third-Party Sites. In no event shall Videri be responsible or liable for any products or services of such third-party providers and does not endorse the content of such Third-Party Sites, including any information or materials contained on such Third-Party Sites.

Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of Third-Party Sites. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the site or for any service offered on or through the site, the latter terms shall control with respect to your use of that portion of the Third-Party Site or the specific service

5. Feedback

If you send or transmit any communications, comments, questions, suggestions, or related materials to Videri, whether by letter, email, form, telephone, or otherwise (collectively, “Feedback”), suggesting or recommending changes to the Service, including, without limitation, new features or functionality, all such Feedback is, and will be treated as, non-confidential and nonproprietary. You hereby assign all right, title, and interest in, and Videri is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback.

6. Intellectual Property & Copyright Infringement

Videri and third-party trademarks and service marks may or may not be designated as such from time-to-time through the SM, TM or ® symbols. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any copying, reproduction, uploading, posting, public display, distribution, modification, retransmission, encoding, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license. Videri respects copyright law and expects its users to do the same. If you believe your copyrighted material unlawfully appears on our website you may send a Videri a notice at legal@videri.com.

7. Disclaimer of Warranties and Indemnification

YOUR USE OF THIS SITE AND THIS SERVICE IS AT YOUR OWN RISK. VIDERI DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR SITE OR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR- FREE, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE, ITS CONTENT, AND THE SERVICE ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. THE SITE, SERVICE, VIDERI CONTENT AND USER CONTENT HAVE NOT BEEN VERIFIED OR AUTHENTICATED IN WHOLE OR IN PART BY VIDERI, AND THEY MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL OR OTHER ERRORS. VIDERI DOES NOT WARRANT THE ACCURACY OR TIMELINESS OF THE VIDERI CONTENT CONTAINED ON THIS SERVICE AND VIDERI HAS NO LIABILITY FOR ANY ERRORS OR OMISSIONS IN THE VIDERI CONTENT OR USER CONTENT, WHETHER PROVIDED BY VIDERI, OUR LICENSORS, SUPPLIERS, OR OTHER USERS. VIDERI CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. VIDERI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. VIDERI DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY SERVICES.

You agree to indemnify, defend, and hold harmless Videri and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your (i) use of the Services, including any User Content and Feedback you provide; (ii) breach of these Terms of Use or the documents they incorporate by reference, or (iii) your violation of any law or the rights of a third-party. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Videri, and you agree to cooperate with our defense of such claims. You agree not to settle any such claims without Videri’s prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

8. Our Limitation of Liability

Nothing in these Terms (including anything specified in this “Our Limitation of Liability” provision) shall attempt to exclude or limit liability that cannot be excluded or limited under applicable law. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN ADDITION TO THE ABOVE DISCLAIMER OF WARRANTIES, IN NO CASE SHALL (A) VIDERI, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR PURCHASE OF PRODUCTS OR DISPLAYING, COPYING, OR DOWNLOADING ANY CONTENT TO OR FROM THE SERVICE, EVEN IF VIDERI KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITYOF SUCH DAMAGES; (B) VIDERI, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES,  WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICE OR RELATED IN ANY WAY TO YOUR USE OF THE SERVICE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF VIDERI KNEW OR SHOULD HAVE KNOWN OF THEIR POSSIBILITY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY THIRD-PARTY SITES. YOUR SOLE REMEDY AGAINST VIDERI FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

9. Termination

These Terms will remain in full force and effect so long as you continue to access or use the Services, or until terminated in accordance with the provisions of these Terms. If in our sole judgment you fail, or we reasonably suspect that you have failed, to comply with any term or provision of these Terms of Use, we may either (i) suspend your access to our Services (or any part thereof); or (ii) terminate this agreement at any time upon notice to you and you will remain liable for all amounts due up to and including the date of termination. You agree that Videri may, in its sole discretion and without prior notice, terminate your access to the site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the site or any service offered on or through the site, or (4) unexpected technical issues or problems.

You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Videri, for which monetary damages would be inadequate, and you consent to Videri obtaining any injunctive or equitable relief that Videri deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Videri may have at law or in equity.

If Videri does take any legal action against you as a result of your violation of these Terms of Use, Videri will be entitled to recover from you, and you agree to pay, all reasonable attorneys fees and costs of such action, in addition to any other relief granted to Videri. You agree that Videri will not be liable to you or to any third party for termination of your access to the site as a result of any violation of these Terms of Use.

10. Violation of These Terms of Use

Videri may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Videri’s rights or property, or the rights or property of visitors to or users of the site, including Videri’s customers. Videri reserves the right at all times to disclose any information that Videri deems necessary to comply with any applicable law, regulation, legal process or governmental request. Videri also may disclose your information when Videri determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that Videri may preserve any transmittal or communication by you with Videri through the site or any Service offered on or through the site, and may also disclose such data if required to do so by law or Videri determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Videri, its employees, users of or visitors to the site, and the public.

11. Other Terms

Videri is a U.S. company and subject only to U.S. laws and jurisdiction, as of the date of these terms, these Terms of Use (and any other terms, policies, or guidelines that we provide to you) are only available in English. Videri controls and operates its Service from its headquarters in the United States and the Videri Content and products offered through the Service may not be appropriate or available for use in other locations. Videri reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the site is void where prohibited. If you use this Service outside the United States of America, you are solely responsible for following applicable local laws.

You agree that all matters relating to your access to or use of the site, including all disputes, will be governed by the laws of the United States and by the laws of the State of New York without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in New York County, New York, and waive any objection to such jurisdiction or venue. The preceding provision regarding venue does not apply if you are a consumer based in the European Union. If you are a consumer based in the European Union, you may make a claim in the courts of the country where you reside. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. Claims made under the separate terms and conditions of purchase for goods and services are not subject to this limitation. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between Videri and you arising out of or in connection with your use of the site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law. In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use. Such determination shall not affect the legality, validity, and enforceability of any other remaining provisions.

You may not use or export or re-export any Videri Content or any copy or adaptation of such Videri Content, or any product or service offered on the site, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.

A failure or delay by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use). Videri will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected. The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

This site may contain references or cross references to Videri products, programs and services that are not announced in your country. Such reference does not imply that Videri intends to announce such products, programs or services in your country.

12. Changes to These Terms

These Terms are current as of the date noted below. Videri may at its discretion modify, update, add to, discontinue, remove or otherwise change these Terms and Conditions at any time. If we make any changes that materially affect our practices, we will provide you with notice of such change by updating the ‘Last Updated’ date below on our site.

13. Contact Us

If you have any questions about our Terms, you may contact us at legal@videri.com or by mail at:

General Counsel
Videri
151 Lafayette St. FL 3
New York, NY 10013

If you would like to remove yourself from our mailing lists, you may click unsubscribe in the footer of the email or reply.

Last updated on August 30, 2021

Privacy Policy

This privacy policy (“Privacy Policy”) describes how we collect and use personal and other information through our website www.videri.com (the “Site”). This Privacy Policy describes the choices available to you regarding our use of your personal information, how we share yourinformation, and how you can access and update your information. This Privacy Policy applies only to information we collect through the Site and does not apply to our collection of information from other sources.

This Privacy Policy covers how Videri or a Videri-affiliated company handles personal data whether you interact with us on our websites, through Videri apps, or in person. Videri may also link to third parties on our services or make third-party apps available for download. Videri’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

Personal Information and Privacy Rights

If you choose to send us a message or opt into the mailing list, we will collect your first name, last name and email. If you later decide you do not want to receive email or any communications from us, you can select the “opt out” provision or simply reply to unsubscribe from any emails. We collect only the personal data that we need. You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.

We may collect a variety of information, including: (1) account information, like your ID and related account details, including email address, devices registered, account status, and age; (2) device information, such as data from which your device could be identified, including device serial number, or about your device, such as browser type; (3) contact information, which could include the data mentioned above as well as your physical address, phone number, or other contact information; (4) fraud prevention information, like data used to help identify and prevent fraud, including a device trust score; (5) usage data, which is data about your activity on and use of our offerings, such as app launches within our services, including browsing history, search history, product interaction, crash data, performance and other diagnostic data, and other usage data; (6) government ID data where, in certain jurisdictions, we may ask for a government-issued ID in limited circumstances, including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law; and (7) other information you provide to us, which may include details such as the content of your communications with Videri, including interactions with customer support and contacts through social media channels

To help protect the security of your personal data, you must sign in to your account and your identity will be verified.

At Videri, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from Videri. Videri does not sell your data including as “sale” is defined in Nevada and California.

There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and Videri is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.

Videri may share personal data with service providers who act on our behalf, our partners, or others at your direction. We may engage third parties to act as our service providers and perform certain tasks on our behalf, such as processing or storing data, including personal data and payment information, in connection with your use of our services and delivering products to customers.

We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, or in the event of a reorganization, merger, or sale.

Analytics Information

We use analytic tools including Google Analytics to help us measure traffic and usage trends for our Site. These tools collect information sent by your device including browser type, web pages visited, sections interacted with, and other information that can help us improve what we do for you. We collect and use these analytics anonymously, so we cannot identify any particular users. We use the information we have to better understand how Videri’s visitors use its website and develop, test and improve our Products. Videri may collect statistics about the behavior of visitors to its website. Videri may display this information publicly or provide it to others. However, Videri does not disclose your personally-identifying information.

For research and development purposes, we may use datasets such as those that contain images, voices, or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to reidentify individuals who may appear therein.

Use of Your Information

Videri uses personal data to power our services, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent.

Videri uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, Videri may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. If you have questions about the legal basis, you can contact us at the email address provided below in the Contact Us section.

Videri collects personal data necessary to power our services, which may include personal data collected to personalize or improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting. We also use your data to respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. We use data to protect individuals, employees, and Videri, and for loss prevention and to prevent fraud, including to protect individuals, employees, and Videri for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content, including child sexual exploitation material. Finally, we use data to comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.

Videri does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review. Videri retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.

We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.

Cookies

We use cookies and other tracking mechanisms to track information about visitors and Site use. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. This helps us to better understand user behavior including for security and fraud prevention purposes, and tells us which parts of our websites people have visited. Videri visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Videri’s websites, with the drawback that certain features of Videri’s websites may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Videri’s use of cookies.

Videri generally treats data we collect using these cookies and similar technologies as nonpersonal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data in those regions.

Links to External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Some information that may be collected by third party sites include: (1) payment information, such as data about your billing address and method of payment, including bank details, credit, debit, or other payment card information; and (2) transaction information, such as data about purchases of Videri and other products and services or transactions facilitated by Videri.

Contact Us

If you have any questions about our Privacy Policy, you may contact us at: legal@videri.com or by mail at:

General Counsel
Videri
151 Lafayette Street, 3rd FL
New York, NY 10013

Changes to this Policy

We reserve the right to update and revise this Privacy Policy at any time to ensure it complies with all applicable laws and conforms to changes in our business. When there is a material change to this Privacy Policy, we’ll post a notice on this website at least a week in advance of doing so and contact you directly about the change if we have your data on file. This Policy is current as of the effective date set forth below. Please periodically review its terms as your use of our Site constitutes your acceptance of the terms herein and occasional updates and revisions.

Effective Date: August 31, 2021

Standard Hardware and Accessories Sales and Return Policy; Limited Warranty Information

Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

VIDERI may, in its sole discretion, refuse or cancel any order and limit order quantity. 

VIDERI may also require additional qualifying information prior to accepting or processing any order. Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify VIDERI’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. We reserve the right at any time after receiving your order to accept or decline your order for any reason. If we cancel an order after you have already been billed, we will refund the billed amount.

Since the actual delivery of your order can be impacted by many events beyond VIDERI’s control once it leaves our facilities, VIDERI cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery. If there are any issues with delivery, please contact us to resolve.

Products purchased online from VIDERI will only be shipped to addresses within the U.S. and are subject to U.S. and foreign export control laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations.

Given the potential for supply constraints of some of our products, VIDERI may have to limit the number of products available for purchase. We reserve the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when VIDERI confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, we will cancel the order and refund your purchase price in full, or, alternatively, if we are able to supply part of your order and you agree to the reduced product amount, we will refund you only for the amount of product we cannot supply

Returns

If for any reason you are not satisfied with your VIDERI hardware purchase, you may return the unused item for replacement or refund. Only items that have been purchased directly from VIDERI, either online or through VIDERI direct sales, can be returned to VIDERI. VIDERI products purchased through other retailers must be returned in accordance with their respective return and refund policies. Upon receipt of returned goods, VIDERI reserves the right to deny a refund if the product does not meet the return policy requirements outlined in this policy.

All returns must be pre-authorized by VIDERI. VIDERI will only authorize returns for item(s) that have not been damaged or modified in any way while in your possession. All items must be in the original, unaltered packaging and must be packed exactly as shipped and received. Any variation in packaging may result in damage to the item(s) and can lead to a refusal of your return. A 15% restocking fee will be applied on opened products. At this time, VIDERI only accepts pre-authorized returns from US Domestic addresses:

1. Merchandise must be returned within 30 days from the date of delivery, unless otherwise noted at the time of purchase.

2. After your return request has been approved, you must schedule a pickup with VIDERI within 7 days. Failing to schedule a pickup by the end of the 7th day following return authorization will result in expiration of your return request and the refusal of your return.

 3. We will assess your returned item(s) once your shipment is received. Should we find that the returned merchandise has been damaged or modified in any way, we will contact you with further information regarding your return. Only items that have passed inspection are eligible for refund.

4. For eligible items, refunds will be processed and paid within 14 business days after inspection is completed. All refunds will be reimbursed in the original form of purchase. If you paid by credit or debit card, please contact the card-issuing bank with questions about when the credit will be posted to your account. As a reminder, all prices are in US Dollars.

5. Shipping and handling costs are non-refundable.

How to Return an Item

1. To return an item, please contact our customer support team through our website at videri.com/support or via email addressed to support@videri.com.

2. Once you receive confirmation that your return has been authorized, you’ll have 7 days to schedule a pickup.

3. To schedule a pickup, [how-to, pending research on self-generating labels]

Limited Manufacturer Warranty Return

BY USING YOUR VIDERI PRODUCT, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE LIMITED WARRANTY AS SET OUT HEREIN. DO NOT USE YOUR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD STATED HEREIN FOR A REFUND.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. VIDERI DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, VIDERI LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT VIDERI’S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED HEREIN. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.

Your VIDERI hardware, contained in the original packaging, is covered against defects in materials and workmanship when used normally in accordance with Videri’s published guidelines for up to one year from the date of delivery. Videri’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications. Only items purchased directly from VIDERI or through VIDERI direct sales are eligible for replacement. Items must not be modified or altered in any way in order to be eligible for replacement. For all returns, Videri must receive the item before the replacement unit is shipped out.

Our warranty does not apply to products that are not Videri-branded, even if packaged or sold with Videri products. Non-Videri branded products may have the benefit of a manufacturer’s warranty provided by the product manufacturer. Please see your product box and/or literature for details. Software distributed by Videri with or without the Videri brand (including, but not limited to system software) is not covered by this warranty. Videri does not warrant that the operation of the Videri product will be uninterrupted or error-free. Videri is not responsible for damage arising from failure to follow instructions relating to the Videri product’s use.

This warranty does not apply: (a) to protective coatings that are designed to diminish over time or batteries, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the Videri product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the Videri product outside Videri’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Videri or an authorized Videri service provider; (g) to a Videri product that has been modified to alter functionality or capability without the written permission of Videri; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Videri product; (i) if any serial number has been removed or defaced from the Videri product; or (j) if Videri receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Videri product, and you cannot prove in any way that you are the authorized user of the product (e.g. by presenting proof of purchase).

Before receiving warranty service, Videri or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Videri’s procedures for obtaining warranty service. Before submitting your Videri product for warranty service you should maintain a separate backup copy of the contents of its storage media, remove all personal information that you want to protect and disable all security passwords.

DURING WARRANTY SERVICE IT IS POSSIBLE THAT THE CONTENTS OF THE VIDERI PRODUCT’S STORAGE MEDIA WILL BE LOST, REPLACED OR REFORMATTED. IN SUCH AN EVENT VIDERI AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER PART OF THE VIDERI PRODUCT SERVICED.

Following warranty service, a replacement product will be returned to you, configured as when originally purchased, subject to applicable updates. Videri may install system software updates as part of warranty service that will prevent the Videri product from reverting to an earlier version of the system software. Third party applications may not be compatible or work with the Videri product as a result of the system software update. You will be responsible for reinstalling all other software programs, data and information. Installation, recovery, reinstallation of other software programs, data and information are not covered under this warranty.

No Videri reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

LIMITATION OF LIABILITY

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIDERI IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; 

LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE VIDERI PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED IN THE VIDERI PRODUCT.

THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. VIDERI DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY VIDERI PRODUCT UNDER THIS WARRANTY OR REPLACE THE VIDERI PRODUCT WITHOUT RISK TO OR LOSS OF INFORMATION STORED ON THE VIDERI PRODUCT.

SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

If you should need any additional information, please contact our customer support team through our website at videri.com/support, by email at support@videri.com or by mail at:

Videri Inc, 535 W 24th St, New York, NY 10011, USA